Delivery
Unless you order and collect the goods from our trade counter, we will dispatch them within 14 days of your order.
Goods will not be delivered until funds have been cleared in full.
A valid signature will be required on collection or delivery.
In the unlikely event that you have not received all the goods within the stated delivery time, you must notify us immediately.
You must not schedule or commence any installation work until after you have received your order and checked all the goods for any defects or missing parts.
Upon delivery of the goods to you, the goods shall be at your risk.
In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you.
Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.
Availability of Goods
Whilst we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, we may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to you.